Terms of Service

Last updated: October 27, 2026

These Terms govern your use of AI Dunk at aidunk.net. “AI Dunk,” “we,” “us,” and “our” refer to the legal operator that provides the service; AI Dunk is the service name rather than a statement of that operator's legal name. “You” means the person using the service or the organization they are authorized to represent. Our Privacy Policy explains how we handle personal information.

1. Accepting these Terms

Read these Terms before creating an account, submitting a generation, or purchasing credits. By using the service after being presented with these Terms, you agree to them. If you do not agree, do not use the service. Acceptance does not provide optional consent for marketing, public display, or other processing that separately requires consent.

2. Eligibility and accounts

You must be at least 13 and meet any higher minimum age required where you live. If you are aged 13–17, you need permission from a parent or legal guardian; ask them to review these Terms with you. Anyone under 13 must not create an account or submit personal information. A PayPal purchase must be made or authorized by an adult eligible to use the payment method.

Provide accurate account information, protect access to your account, and do not share or resell account access. You are responsible for activity you authorize. Tell us promptly about suspected unauthorized access. If you accept these Terms for an organization, you represent that you have authority to bind it.

3. Generation and delivery

AI Dunk creates short vertical AI basketball videos from one or two authorized photos, a selected preset play, court, duration, and quality. Available choices, file requirements, required credits, and estimated processing time are shown before submission. Processing times are estimates, not delivery guarantees. Providers, queues, moderation, and technical failures may affect availability.

AI may change facial likeness, clothing, hands, body position, motion, background details, or other visual elements. Outputs may contain errors, may not be unique, and may not match examples or your expectations exactly. Review a complete output before sharing it. A style label or example is creative direction, not a promise of an exact person, motion, scene, endorsement, or social-media result.

A generation cannot normally be cancelled while it is running. Closing the browser does not cancel it or release reserved credits. After a task completes or fails, available deletion controls can remove its first-party stored files as described in the Privacy Policy.

4. Photo permissions

You represent that you have all rights and permissions required for every upload and the intended AI-related use. Everyone shown must be at least 13. If someone shown is aged 13–17, you must have that person's permission and permission from their parent or guardian. Do not upload a celebrity, public figure, or anyone whose permission you do not have, even if the image is publicly available.

Permission to generate does not automatically include permission to publish, advertise with, or commercially exploit another person's likeness. Keep any authorization records required by law. We or a provider may reject a request despite your claimed permission, and you must not bypass a rejection by misrepresenting the subject.

5. Credits and payment

  • Costs: Standard 480p generation uses 50 credits and HD 720p generation uses 100 credits. The displayed cost at submission controls if a future offering differs.
  • Reservation and settlement: required credits are reserved when you submit. A deliverable result settles the reserved credits. A terminal failure or blocked render releases them. A credit return is not a cash refund.
  • Purchases: when checkout is available, packs are one-time purchases in the currency and amount displayed. They do not automatically renew. PayPal processes the approved payment and credits are issued only after completed payment is verified.
  • Expiry: purchased PayPal pack credits currently have no scheduled expiry. Promotional or system-issued credits may have separate terms shown when granted and have no cash value.
  • Account use: credits are personal to the account, cannot be transferred or resold, and cannot be exchanged for cash except through an expressly applicable refund or legal right.
  • Adjustments: refunded, reversed, or disputed payments may revoke the corresponding unused credits. We may restrict affected access while investigating fraud or payment disputes, subject to applicable consumer rights.

Review the final total, currency, taxes, and any payment-provider conversion charges before approving payment. Pack prices and generation costs may change for future purchases or submissions, but will not retroactively change a completed purchase or settled task.

6. Refunds and payment disputes

When paid packs are offered, the Refund Policy and specific refund terms presented with checkout form part of these Terms. They explain eligibility, request information, review, provider processing, credit revocation, and any shutdown refund. If a specific checkout or Refund Policy term conflicts with this general section, the more specific term controls for that refund issue, subject to mandatory law.

Submit refund, duplicate-charge, or unauthorized-payment requests to support@aidunk.net. Preferably write from your account email and include the order identifier and reason, but never send a password or full payment credential. We may verify the purchase and your authority. If a task has reserved credits from the relevant pack, its outcome may need to be established before eligibility can be determined.

Approved refunds are processed through PayPal to the original payment method where available, and the corresponding credits are removed. Provider and bank processing times vary. Nothing in these Terms or a voluntary refund policy limits mandatory cancellation, withdrawal, billing-error, service-quality, chargeback, or other consumer rights.

Where applicable law provides a statutory withdrawal period, including a 14-day period for an eligible EEA distance contract, it takes priority over our voluntary seven-day unused-pack policy. An express request made at checkout covers immediate issue of the purchased credits. Before a paid generation begins, we separately request your instruction to begin performance and your acknowledgment of any lawful effect on the withdrawal right. We record the applicable version and time, and send the payment confirmation to your account email. These steps are not a blanket waiver of mandatory rights.

7. Content rights and limited licenses

You retain rights you lawfully hold in your uploads. Subject to these Terms, applicable law, and third-party rights, you may use and share a generated output. Outputs may not qualify for copyright protection, may resemble other outputs, and are not guaranteed to be exclusive. These Terms do not grant rights in another person's likeness, trademarks, music, locations, or other third-party material.

You grant us a non-exclusive, worldwide, royalty-free license to host, copy, process, adapt, transmit, and deliver your inputs and outputs only as needed to provide the requested service, maintain your private library, provide support, secure the service, enforce these Terms, and meet legal obligations. This license lasts only as long as needed for those purposes and applicable retention periods. It does not authorize public display or marketing use without separate permission.

AI Dunk does not use your photos or generated media to train or fine-tune its own models. Generation-provider handling is governed by the provider terms described in the Privacy Policy. Our software, interface, branding, and documentation remain ours or their respective owners'. You may not copy, reverse engineer, resell, or exploit them except where applicable law permits.

8. Prohibited use

You must not use AI Dunk to:

  • violate another person's privacy, publicity, copyright, trademark, contractual, or other rights;
  • create deceptive impersonation, false endorsements, fraud, harassment, non-consensual intimate imagery, sexual exploitation, hate, threats, or illegal content;
  • upload an ineligible person, celebrity, public figure, or media you are not authorized to use;
  • use an unauthorized payment method, commit payment or refund fraud, or manipulate credits, promotions, orders, or account records;
  • bypass moderation, access controls, rate limits, security measures, or provider restrictions; access another user's content; test security without permission; or distribute malware;
  • resell account access or use unauthorized automation to extract private information, disrupt the service, or abuse generation capacity.

You remain responsible for your submissions and use of outputs. Provider moderation is an additional control, not proof that an accepted request is lawful or authorized.

9. Reports, infringement, and appeals

Anyone may report unauthorized likeness use, infringement, fraud, security concerns, or other abuse to support@aidunk.net. Include the content URL or task identifier if known, a description, your contact details, and supporting context. Do not attach or redistribute illegal material; provide its location or identifying information instead.

We may restrict access while investigating, preserve evidence, coordinate with providers, remove content, or suspend an account where justified. Urgent safety, legal, fraud, or security concerns may require immediate action. Where practical and permitted, we notify the affected user. You may request reconsideration by replying to a notice or contacting support with the decision identifier and relevant context.

10. Account closure and service changes

You may stop using the service at any time and request account closure. A task still being generated may need to reach a terminal state before its files and credit reservation can be finalized. Account closure and file deletion follow the Privacy Policy and do not automatically cancel payments or create a refund outside the applicable refund rules.

We may suspend or terminate access for a material violation, fraud, security risk, legal requirement, or conduct that threatens users or the service. When feasible, we provide notice and an opportunity to resolve a remediable issue. Urgent cases may require immediate action. A restriction does not automatically forfeit all unused paid credits; their treatment depends on payment status, established misuse, these Terms, any applicable Refund Policy, and mandatory law.

Permanent service shutdown

If we permanently discontinue paid generation without a reasonably equivalent way to use existing paid credits, we will provide notice and a reasonable download period where technically and legally possible. For each purchase, the unused-credit refund is the amount paid multiplied by the remaining unused and unrevoked paid credits, divided by the original paid credits, rounded to the nearest cent. Previously refunded or reversed amounts and promotional credits are excluded. Pending tasks must first be settled or released. Refunds use the original payment method where available or another lawful arrangement if it is unavailable.

11. Warranties and liability

Except for express commitments and rights required by law, AI Dunk is provided “as is” and “as available.” We do not guarantee uninterrupted access, a particular likeness, unique output, exact processing time, or continued availability of a provider or feature.

To the extent permitted by applicable law, we are not liable for indirect, incidental, special, exemplary, or consequential losses, including lost profits, revenue, data, goodwill, or business opportunities. To that same extent, our aggregate liability arising out of or relating to the service will not exceed the amount you paid to AI Dunk for the service giving rise to the claim during the 12 months before the event that created the liability.

Nothing in these Terms excludes liability that cannot lawfully be excluded, limits mandatory consumer remedies, overrides an express refund obligation, or excuses fraud, willful misconduct, gross negligence, death, or personal injury where such a limitation is not permitted. You do not waive non-waivable rights by using the service.

12. Updates and general terms

We may update these Terms as the service or applicable requirements change. We will update the date above and provide advance website or email notice of material changes where required. Changes do not retroactively remove accrued refund rights or grant us new optional content permissions. Continued use after an effective date means you accept the revised Terms where that form of acceptance is lawful.

These Terms, the Privacy Policy, applicable refund terms, and specific checkout disclosures govern their respective subjects. If a provision is unenforceable, the remaining provisions continue to apply. A delay in enforcement is not a waiver. Payment, content-license, refund, and legal-obligation provisions survive closure as needed to give them effect. You may not assign these Terms without our consent; we may assign them as part of a reorganization or transfer of the service, subject to applicable law.

Applicable law and forum are determined under mandatory conflict-of-laws and jurisdiction rules. Nothing here requires a consumer to give up a forum, remedy, or protection that cannot lawfully be waived. Contact support first if possible so we can try to resolve a dispute; this does not prevent either party from using a court, regulator, or other dispute process with jurisdiction.

13. Contact

AI Dunk is the service name. For support, refunds, content reports, safety concerns, or legal notices, email support@aidunk.net.